This policy describes describes how HashCash Consultants, LLC and its subsidiaries and affiliated companies (“Billbitcoins,” “we” or “us”) collect, store, use and protect personal information. The purpose of this policy is to ensure that Billbitcoins complies with applicable United States (US) federal and state regulations, and European Union (EU) data protection laws, and ensures that users are provided privacy protection. Billbitcoins Services include merchant processing services, products, or any other features, technologies or functionalities (hereinafter: “Services”) offered by Billbitcoins.
There are three types of users whose personal information we may process:
Users accept this Policy by visiting our website and/or by using our Services.
“Personally identifiable information” (hereinafter: “personal information”) is any information that can be directly associated with a specific person and can be used to identify that person. A prime example of identifiable information is a person’s name.
The information we collect depends on the type of user:
Merchants: when opening an account, we may collect the following types of personal information, depending on how you use our Services:
We may use this information for risk-management purposes (i.e. to verify merchant’s identity or address). We may also obtain information about our merchants from third parties such as credit bureaus and identity verification services. We ensure that such third parties adhere to the same data protection principles as Billbitcoins.
Shoppers of merchants: when a Shopper wants to pay an invoice created by a Billbitcoins merchant, the Shopper will be requested to fill in the following:
This information is requested since it will enable our system to send an email to Shoppers directly to obtain a bitcoin refund address in case of a payment exception (e.g. overpayments, underpayments, etc.). This creates a more seamless payment experience for both our Merchants and their Shoppers.
Additionally, only upon the merchant’s explicit request, we will collect and store personal information for the merchant’s benefit only and as a service through our invoicing service. Information that merchants may request from the shoppers may include:
In both cases mentioned above, Shoppers’ information is processed and stored according to the same principles we store our merchant’s personal information.
Billbitcoins does not process any sensitive personal information, such as religion, race, ethnicity and/or political views.
Our primary purpose for collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
We store and process your personal information on our computers in the United States and elsewhere in the world where Billbitcoins facilities are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations, and EU data protection laws.
We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
Merchants can review and edit their name, phone number, and email address at any time by logging in to their account and reviewing their personal information in the Settings area of their Dashboard.
If merchants wish to change information relating to their industry or company website, or if they wish delete their account, they can send an email to firstname.lastname@example.org. If they chose to delete their Billbitcoins account, we will mark their account in our database as “Closed”. We may retain personal information from their account for a certain period of time as prescribed by applicable laws.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Billbitcoins Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, you can simply click the “unsubscribe” link in the e-mail, or you can send an e-mail to email@example.com.